Privacy Protection Guidelines

This policy applies only to Manarin Tianying products or services of Beijing Meiroqi International Cultural Exchange Co., Ltd.

The latest update date: June 2019. If you have any questions, comments or suggestions, please contact us by the following means:


Tel: +86-10-62538591

This policy will help you understand the following:

1. How do we collect and use your personal information?

2. How do we share, transfer and publicly disclose your personal information?

3. How do we protect your personal information

4. Your Rights

5. Protection of minors

6. Third Party Services

7. How can your personal information be transferred globally

8. How to update this policy

9. How to Contact Us

Beijing Meiroqi International Cultural Exchange Co., Ltd. knows the importance of personal information to you, and will do its best to protect your personal information security. We are committed to maintaining your trust in us, abiding by the following principles and protecting your personal information: the principle of consistency of power and responsibility, the principle of clear purpose, the principle of choice and consent, the principle of minimum adequacy, the principle of ensuring security, the principle of subject participation, the principle of openness and transparency, etc. At the same time, Beijing Meiroqi International Cultural Exchange Co., Ltd. promises that we will take corresponding safety measures to protect your personal information according to the mature safety standards of the industry.

Please read and understand this Privacy Policy carefully before using our products (or services).

How do we collect and use your personal information

Personal information refers to all kinds of information recorded electronically or in other ways that can identify a particular natural person's identity or reflect the activities of a particular natural person independently or in combination with other information.

Mandarin Tianying will collect and use your personal information only for the following purposes stated in this Policy:

(1) When you register for Mandarin Tianying, we will collect your nickname, avatar and mobile phone number to help you complete the registration and protect the security of your account. The collection of mobile phone numbers is to meet the requirements of the real-name system in the network of relevant laws and regulations. If you do not provide such information, you may not be able to use our services properly. You can also choose to fill in gender and other information according to your own needs.

(2) When you use the function of comment, group, question and answer, your uploaded pictures, comments, interaction and other information will be stored in our server, because storage is necessary to achieve this function. We will store it in an encrypted way, and you can delete the videos you upload at any time. Unless you choose or comply with the relevant laws and regulations, we will not provide the above information or use it for other purposes than this function.

Your consent will be sought in advance when we use information for other purposes not specified in this policy.

When we want to use information collected for specific purposes for other purposes, we will ask for your consent in advance.

How do we share, transfer and publicly disclose your personal information?

(1) Sharing

We will not share your personal information with any company, organization or individual other than Beijing Meiroqi International Cultural Exchange Co., Ltd. except for the following:

1. Sharing with explicit consent: With your explicit consent, we will share your personal information with other parties.

2. We may share your personal information with the outside world in accordance with laws and regulations or mandatory requirements of the competent government departments.

3. Share with our affiliates: Your personal information may be shared with the affiliates of Beijing Meiroqi International Cultural Exchange Co., Ltd. We will only share the necessary personal information and be bound by the purposes stated in this Privacy Policy. If the subsidiary company wants to change the purpose of personal information processing, it will seek your authorization again.

4. Sharing with Authorized Partners: Some of our services will be provided by Authorized Partners only for the purposes stated in this Policy. We may share some of your personal information with partners to provide better customer service and user experience. For example, when you purchase our products online, we have to share your personal information with logistics service providers to arrange delivery, or arrange for partners to provide services. We will only share your personal information for legitimate, legitimate, necessary, specific and clear purposes, and only share the personal information necessary to provide services. Our partners have no right to share personal information for any other purpose.

At present, our authorized partners include the following two types:

1) Authorized partners of advertising and analysis services. Unless we have your permission, we will not share your personal identity information (information that identifies you, such as name or e-mail, through which you can be contacted or identified) with partners providing advertising and analysis services. We will provide these partners with information about their advertising coverage and effectiveness, not your personal identity information, or we will aggregate these information so that they will not identify you personally. For example, only after advertisers agree to abide by our advertising guidelines can we tell advertisers how effective their advertisements are, or how many people have seen their advertisements or installed applications after seeing them, or provide demographic information to these partners that do not recognize their personal identities (e.g. "25-year-old men in Hangzhou like software development" to help them understand their audience or customers.

2) Suppliers, service providers and other partners. We send information to suppliers, service providers and other partners who support our business globally, including providing technical infrastructure services, analyzing the way we use our services, measuring the effectiveness of advertising and services, providing customer services, facilitating payment or conducting academic research and reconciliation. Check.

For companies, organizations and individuals with whom we share personal information, we will sign strict confidentiality agreements requiring them to process personal information in accordance with our instructions, this Privacy Policy and any other relevant confidentiality and security measures.

(2) Transfer

We will not transfer your personal information to any company, organization or individual except in the following cases:

1. Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;

2. When it comes to mergers, acquisitions or bankruptcy liquidation, if it involves the transfer of personal information, we will require new companies and organizations holding your personal information to continue to be bound by this privacy policy. Otherwise, we will ask the company and organizations to seek authorization consent from you again.

(3) Public disclosure

We will publicly disclose your personal information only in the following circumstances:

1. With your explicit consent;

2. Disclosure based on law: We may publicly disclose your personal information if required by law, legal procedures, litigation or mandatory requirements of government authorities.

How do we protect your personal information

(1) We have used industry-standard security measures to protect your personal information from unauthorized access, public disclosure, use, modification, damage or loss of data. We will take all reasonable and feasible measures.

Protect your personal information. For example, when exchanging data (such as credit card information) between your browser and "service", we are protected by SSL encryption; we also provide HTTPS secure browsing for Mandarin Tianying; we will use encryption technology to ensure data confidentiality; we will use trusted protection mechanism to prevent data from being maliciously attacked; We will deploy access control mechanisms to ensure that only authorized personnel can access personal information; and we will organize security and privacy protection training courses to enhance employees'awareness of the importance of protecting personal information.

(2) We have obtained the certification of information security management system (ISO27001).


(3) We will take all reasonable and feasible measures to ensure that no irrelevant personal information is collected. We will retain your personal information only within the time required to achieve the objectives set out in this policy, unless it is necessary to extend the retention period or be permitted by law.

(4) The Internet is not an absolutely secure environment, and email, instant messaging, and other Mandarin Tianying users are not encrypted. We strongly recommend that you do not send personal information in this way. Please use complex passwords to help us ensure the security of your account.

(5) We will regularly update and make public the relevant contents of the reports on security risks and personal information security impact assessment. You can get relevant information through our official website.

(6) The Internet environment is not 100% secure. We will try our best to ensure or guarantee the security of any information you send us. If our physical, technical, or managerial protective facilities are damaged, resulting in unauthorized access to information, public disclosure, tampering, or destruction, resulting in damage to your legitimate rights and interests, we will bear the corresponding legal responsibility.

(7) After unfortunate personal information security incidents occur, we will inform you in time, in accordance with the requirements of laws and regulations, of the basic situation and possible impact of security incidents, the disposal measures we have taken or will take, the suggestions you can take to prevent and reduce risks on your own, and the remedial measures for you. We will promptly inform you of the event by mail, letter, telephone, push notification, etc. When it is difficult to inform the subject of personal information one by one, we will take a reasonable and effective way to publish the announcement. At the same time, we will actively report the disposal of personal information security incidents in accordance with the requirements of the regulatory authorities.

IV. Your Rights

In accordance with the relevant laws, regulations and standards of China, as well as the common practices of other countries and regions, we guarantee that you exercise the following rights to your personal information:

(1) Access to your personal information

You have the right to access your personal information, except for exceptions stipulated by laws and regulations. If you want to exercise data access, you can access it by yourself in the following ways:

Account Information - If you want to access or edit personal information and payment information in your account, change your password, add security information or close your account, you can do this by accessing.

Search Information - You can access or clear your user information and manage other data in Me-User Information.

If you can't access these personal information in the above way, you can use our Web site to view it at any time, or send an email to We will reply to your request within 30 days.

As long as we don't need to invest too much in other personal information generated during your use of our products or services, we will provide you with it. If you want to exercise data access, send an e-mail to

(2) Correct your personal information

You have the right to ask us to make corrections when you find that there are errors in the personal information we process about you. You can apply for correction by accessing your personal information in the form listed in'(1)'.

If you can't correct these personal information through the above link, you can always use our Web site to apply, or send an email to We will reply to your request for correction within 30 days.

(3) Delete your personal information

In the following cases, you can request us to delete personal information:

1. If we deal with personal information in violation of laws and regulations;

2. If we collect and use your personal information without your consent;

3. If we deal with personal information in violation of the agreement with you;

4. If you no longer use our products or services, or you cancel your account;

5. If we no longer provide you with products or services.

If we decide to respond to your deletion request, we will also notify the entities that have obtained your personal information from us to delete it in time, unless otherwise provided by laws and regulations or those entities have your independent authorization. When you delete information from our service, we may not delete the corresponding information from the backup system immediately, but delete it when backup updates.

(4) Change the scope of your authorized consent

Each business function requires some basic personal information to complete. For the collection and use of additional personal information collected, you may grant or withdraw your authorized consent at any time.

You can change the uniform scope of your authorization in the following ways:

You can change your application by mail to or to address 803A, Huaqing Commercial Guild Hall, Wudaokou, Haidian District, Beijing, China.

We will review your application as soon as possible and reply within 30 days after verifying your user identity.

When you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw your consent will not affect the personal information processing previously carried out on the basis of your authorization.

(5) Cancellation of accounts by the subject of personal information

You can cancel your previously registered account at any time. You can operate by yourself in the following ways:

You can send us the application for account cancellation by mail. We will do the account cancellation operation in the management background.

After the account is cancelled, we will stop providing you with products or services and delete your individual according to your requirements.

Information, unless otherwise stipulated by laws and regulations

(6) The subject of personal information obtains copies of personal information

You have the right to obtain a copy of your personal information. You can operate by yourself in the following ways:

You can request a copy of your personal information from us by email. We will export a copy of your personal information in the management background.

And send mail to you.

(7) Automatic decision-making of constrained information system

In some business functions, we may only make decisions based on non-manual automatic decision-making mechanisms such as information systems, algorithms, etc. If these decisions significantly affect your legitimate rights and interests, you have the right to ask us to explain, and we will provide appropriate remedies.

(8) Respond to your above request

To ensure your safety, you may need to provide a written request or otherwise prove your identity. We may ask you to verify your identity before processing your request.

For your reasonable request, we do not charge fees in principle, but for repeated requests that exceed the reasonable limit, we will charge a certain cost fee according to the circumstances. We may reject requests that are unreasonably duplicated, require too many technical means (e.g., the need to develop new systems or fundamentally change current practices), pose risks to the legitimate rights and interests of others or are highly impractical (e.g., involving information stored on backup tapes).

In the following cases, as required by laws and regulations, we will not be able to respond to your request:

1. directly related to national security and national defense security;

2. directly related to public safety, public health and major public interests;

3. directly related to criminal investigation, prosecution, trial and execution of judgments;

4. There is sufficient evidence that you have subjective malice or abuse of power;

5. Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals and organizations.

6. involving trade secrets.

V. Protection of Minors

We attach great importance to the protection of minors'personal information. According to the relevant laws and regulations, if you are a minor under the age of 18, you should obtain the written consent of your parents or legal guardians before using our services. If you are the guardian of a minor, if you have any questions about the personal information of the minor under your guardianship, please contact us through the contact information published at the beginning of this article.

VI. Third Party Services

Mandarin Tianying may link to social media or other services (including websites or other forms of services) provided by third parties.


(1) You can use the "Share" button to share certain content with other third-party social media, or you can use third-party services to log in to Mandarin Tianying. These functions may collect your information (including your log information) to run the above functions properly.

(2) Search the function of online school, link to other online schools, so that you can access third-party services or websites;

(3) Other access to third-party services.

Third-party services in Mandarin Tianying are provided by external third-party entities, and Mandarin Tianying cannot obtain the information you generate when using such third-party services.

When communicating with third parties or purchasing goods and services through Mandarin Tianying, it is unavoidable for you to disclose your own information, such as contact information or postal address, to the counterparty or potential counterparty. Please protect your information properly and provide it to third parties only if necessary.

Your use of third party services (including any information you provide to third parties) is subject to the third party's own terms of service (rather than this Privacy Policy), and you need to read them carefully. This Privacy Policy applies only to any information we collect and does not apply to any services provided by a third party or to the rules governing the use of information provided by a third party. We are not responsible for any third party's use of information provided by you.

How to Transfer Your Personal Information Globally

In principle, personal information collected and generated in the territory of the People's Republic of China will be stored in the territory of the People's Republic of China.

Since we provide products or services through resources and servers all over the world, this means that, with your authorization, your personal information may be transferred to or accessed from overseas jurisdictions in the country/region where you use the products or services.

Such jurisdictions may have different data protection laws, or even no relevant laws. In such cases, we will ensure that your personal information is adequately protected within the territory of the People's Republic of China. For example, we will ask for your permission to transfer personal information across borders, or implement security measures such as data de-identification before data transfer across borders.

8. How to update this policy

Our privacy policy may change.

Without your explicit consent, we will not curtail your rights under this privacy policy.

We will post any changes to this policy on this page.

For major changes, we will also provide more significant notifications (including for certain services, we will send notifications via e-mail indicating specific changes in privacy policies).

Major changes referred to in this Policy include, but are not limited to:

1. Significant changes have taken place in our service model. Such as the purpose of personal information processing, the type of personal information processing, the way of using personal information, etc.

2. Significant changes have taken place in ownership structure and organizational structure. Such as business adjustment, bankruptcy mergers and acquisitions caused by owner changes, etc.

3. The main objects of sharing, transferring or publicly disclosing personal information have changed.

4. Significant changes have taken place in your right to participate in personal information processing and in the way you exercise it.

5. When the responsible departments, contact methods and complaint channels of personal information security have changed;

6. When the personal information security impact assessment report indicates that there is a high risk. We will also file the old version of this policy for your reference.

9. How to Contact Us

When you have other complaints, suggestions, minor personal information related issues, you can send your questions to or to the following address:

803A Zip Code of Huaqing Commercial Guild Hall, Wudaokou, Haidian District, Beijing, China: 100089

We will review the issues as soon as possible and reply within 30 days after verifying your user identity.




本政策仅适用于北京美若琦国际文化交流有限公司的Mandarin Tianying产品或服务。

最近更新日期:2019年6月。 如果您有任何疑问、意见或建议,请通过以下联系方式与我们联系:


电话: +86-10-62538591
















个人信息是指以电子或者其他方式记录的能够单独或者与其他信息 结合识别特定自然人身份或者反映特定自然人活动情况的各种信息。

Mandarin Tianying 仅会出于本政策所述的以下目的,收集和使用您的个人信息:


(一)当你注册Mandarin Tianying 时,我们会收集你的昵称、头像、手机号码,收集这些信息是为了帮助你完成注册,保护你帐号的安全。收集手机号码是为了满足相关法律法规的网络实名制要求。若你不提供这类信息,你可能无法正常使用我们的服务。你还可以根据自身需求选择填写性别等信息。










2.我们可能会根据法律法规规定,或按政府主管部门的强制性要求, 对外共享您的个人信息。




1)广告、分析服务类的授权合作伙伴。除非得到您的许可,否则我们不会将您的个人身份信息(指可以识别您身份的信息,例如姓名或电子邮箱,通过这些信息可以联系到您或识别您的身份)与提供广告、分析服务的合作伙伴分享。我们会向这些合作伙伴提供有关其广告覆盖面和有效性的信息,而不会提供您的个人身份信息,或者我们将这些信息进行汇总, 以便它不会识别您个人。例如,只有在广告主同意遵守我们的广告发布准则后,我们才可能会告诉广告主他们广告的效果如何,或者有多少人看了他们广告或在看到广告后安装了应用,或者向这些合作伙伴提供不能识别 个人身份的人口统计信息(例如“位于杭州的25岁男性,喜欢软件开发”), 帮助他们了解其受众或顾客。













(一)我们已使用符合业界标准的安全防护措施保护您提供的个人信息, 防止数据遭到未经授权访问、公开披露、使用、修改、损坏或丢失。我们会采取一切合理可行的措施,保护您的个人信息。例如,在您的浏览器与“服务”之间交换数据(如信用卡信息)时受 SSL 加密保护;我们同时对Mandarin Tianying提供 https 安全浏览方式;我们会使用加密技术确保数据的保 密性;我们会使用受信赖的保护机制防止数据遭到恶意攻击;我们会部署访问控制机制,确保只有授权人员才可访问个人信息;以及我们会举办安全和隐私保护培训课程,加强员工对于保护个人信息重要性的认识。


(三)我们会采取一切合理可行的措施,确保未收集无关的个人信息。我们只会在达成本政策所述目的所需的期限内保留您的个人信息,除非需要 延长保留期或受到法律的允许。

(四)互联网并非绝对安全的环境,而且电子邮件、即时通讯、及与其他Mandarin Tianying用户的交流方式并未加密,我们强烈建议您不要通过此类方式发送个人信息。请使用复杂密码,协助我们保证您的账号安全。











如果您无法通过上述方式访问这些个人信息,您可以随时使用我们的 Web 网站查看,或发送电子邮件至。我们将在30天内回复您的访问请求。




如果您无法通过上述链接更正这些个人信息,您可以随时使用我们的 Web 网站申请,或发送电子邮件至。我们将在30天内回复您的更正请求。












你可以变更申请通过邮件发送至 service@mandarintianying.com或寄到如下地址:中国北京市海淀区五道口华清商务会馆803A







为保障安全,您可能需要提供书面请求,或以其他方式证明您的身份。 我们可能会先要求您验证自己的身份,然后再处理您的请求。














Mandarin Tianying可能链接至第三方提供的社交媒体或其他服务(包括网站或其他服务形式)。


(一)您可利用“分享”键将某些内容分享到其他第三方社交媒体,或您可利用第三方服务登录Mandarin Tianying。这些功能可能会收集您的信息(包括您的日志信息),从而正常运行上述功能;




Mandarin Tianying中的第三方服务由外部第三方主体提供,Mandarin Tianying无法获得你在使用该类第三方服务时产生的信息。

在通过Mandarin Tianying与第三方进行沟通或购买商品及服务时,您不可避免的要向交易对方或潜在的交易对方披露自己的信息,如联络方式或者邮政地址等。请您妥善保护自己的信息,仅在必要的情形下向第三方提供。














1.我们的服务模式发生重大变化。如处理个人信息的目的、处理的个 人信息类型、个人信息的使用方式等;

2.我们在所有权结构、组织架构等方面发生重大变化。如业务调整、 破产并购等引起的所有者变更等;




6.个人信息安全影响评估报告表明存在高风险时。 我们还会将本政策的旧版本存档,供您查阅。



当你有其他的投诉、建议、未成年人个人信息相关问题时,你可以将你的问题发送至 service@mandarintianying.com或寄到如下地址:


中国北京市海淀区五道口华清商务会馆803A      邮编:100089